Question 1

What areas do you serve in Chino?

Accepted Answer

Chino Towing Co. provides towing and roadside assistance services throughout Chino, CA and surrounding areas including Chino, Ontario, Montclair, Pomona, Eastville, Riverside.

Question 2

How quickly can you respond to a towing request?

Accepted Answer

We aim to respond to all emergency calls within 30 minutes or less, depending on your location and current traffic conditions. Our dispatch team will provide you with an estimated arrival time when you call.

Question 3

What types of vehicles can you tow?

Accepted Answer

We can tow all types of vehicles including cars, trucks, SUVs, vans, motorcycles, and light commercial vehicles. Our flatbed and wheel-lift tow trucks can handle both front-wheel drive and all-wheel drive vehicles safely.

Question 4

How much does towing cost in Chino?

Accepted Answer

Our towing rates are competitive and transparent. The cost depends on factors like distance, vehicle type, and service required. Call us at (909) 300-7871 for a free quote. We accept cash and all major credit cards.

Question 5

Are you available 24/7?

Accepted Answer

Yes! We provide 24-hour emergency towing and roadside assistance, 7 days a week, including holidays. You can count on us any time of day or night.

Question 6

Do you provide towing on freeways?

Accepted Answer

Yes, we provide towing services on local freeways including I-60, SR-71, SR-91, I-10. For safety, if you're stranded on a freeway, stay in your vehicle and call 911 first, then contact us for towing coordination.

Question 7

Do you offer roadside assistance or just towing?

Accepted Answer

We offer comprehensive roadside assistance including jump starts, flat tire changes, gas delivery, vehicle lockout service, and more. If the issue can be fixed on-site, we'll get you back on the road quickly. If towing is needed, we can handle that too.

Question 8

What should I do if I've been in an accident?

Accepted Answer

First, ensure everyone's safety and call 911 if there are injuries. Then, document the scene with photos, exchange information with other drivers, and contact your insurance company. Finally, call us for safe, professional collision towing to transport your vehicle.

Question 9

Do you handle junk car removal?

Accepted Answer

Yes, we provide junk car towing and removal services. Whether your vehicle runs or not, we can tow it to a salvage yard, recycling center, or location of your choice. This is a great way to free up space in your driveway or garage.

Question 10

What payment methods do you accept?

Accepted Answer

We accept cash and all major credit cards including Visa, Mastercard, American Express, and Discover. Payment is collected after service is completed.

Question 11

How do I know if I need a flatbed tow truck or wheel-lift?

Accepted Answer

Our dispatch team will help determine the best tow truck for your situation based on your vehicle type, condition, and the circumstances. Luxury vehicles, all-wheel drive vehicles, and those with extensive damage typically require flatbed towing.

Question 12

Can you unlock my car if I've locked my keys inside?

Accepted Answer

Yes, we provide professional vehicle lockout services. Our technicians use specialized tools to unlock your vehicle safely without damaging the paint, windows, or locks. Available 24/7.

Frequently Asked Questions